Warranty
 

LIMITED WARRANTY

With the exceptions listed below, Maxim Lighting International products are warranted to be free of defects in material and workmanship for ONE YEAR from date of shipment.  The exceptions are:

  • CounterMax® MX-L120DC (89912 89913 89914 89916), MX-L-LPC (89941 89942 89943) and MX-LD-R (53850 53853), MX-L (87902 87904 87906), MX-L120 (87912 87913 87914 87916) and MX-L120D (87962 87963 87964 87966) will be warranted for normal use for 25 years while the original purchaser owns it. Normal use means residential non-commercial use for no more than 6 hours per day in an environment that does not exceed 77°F.
  • CounterMax® MX-LD (87881 87883) and MX-LMC (53800 53802 53804) will be warranted for normal use for 5 years while the original purchaser owns it. Normal use means residential non-commercial use for no more than 6 hours per day in an environment that does not exceed 77°F.
  • StarStrand® LED Tape Lighting System and system components (not including drivers) will be warranted for normal use for 5 years while the original purchaser owns it. Normal use means residential non-commercial use for no more than 6 hours per day in an environment between 14°F and 122°F.
  • StarStrand® LED Tape Lighting System drivers will be warranted for normal use for 2 years while the original purchaser owns it. Normal use means residential non-commercial use for no more than 6 hours per day in an environment between 14°F and 122°F.
  • All Vivex® outdoor fixtures will be warranted for normal use for 3 years while the original purchaser owns it.
  • All energy efficient fixtures noted with an “EE” in the collection/family name will be warranted for normal use for 2 years while the original purchaser owns it.

Maxim Lighting International will, at its election, repair, replace or make appropriate adjustment where Maxim Lighting International inspection discloses any such defects occurring in normal usage within one (1) year after date of shipment. Maxim Lighting International is not responsible for removal or installation costs. This warranty is limited to the repair or replacement of the product only and that Maxim Lighting International is not responsible for any labor incurred. Use of incorrect installation methods and/or bulb wattage will void the warranty.

To obtain warranty service contact Maxim Lighting International either through your Dealer, Contractor  or E-tailer, or by writing Maxim Lighting International, Attn: Customer Service Department, 253 North Vineland Avenue, City of Industry, CA 91746, USA, or by calling 1-800-486-2946 from within the USA and 1-626-956-4200 outside of the USA.

DISCLAIMER OF IMPLIED WARRANTY

IMPLIED WARRANTIES INCLUDING THAT OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. MAXIM LIGHTING INTERNATIONAL AND/OR SELLER DISCLAIMS ANY LIABILITY FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Some states/provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of special, incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state/province to state/province.